Electrical appliances may seem simple, but they’re not.
Energizer and other electric appliance manufacturers often don’t have the resources to offer consumers a comprehensive service guide to properly diagnose problems.
Some electric appliances come with an incorrect or incomplete electrical component list, but other companies, like the U.S. Consumer Product Safety Commission, are trying to fix that by compiling detailed customer manuals for electric appliances.
While the electrical appliance industry has been steadily growing in recent years, the number of products sold is not keeping up with demand, which has led to more issues.
“The electric appliance industry is in a crisis,” said Paul Rieger, a former electric appliance supplier who now works with the Consumer Product Protection Agency.
Electrical appliance manufacturers and suppliers are spending millions of dollars to fix problems, and there is a growing concern among consumers about the reliability of their products.
More than 10 percent of households nationwide are connected to electricity through a generator, and a quarter of them are connected through the home, according to a study from the University of Southern California.
Even when the equipment works properly, it’s not always a surefire way to get the job done.
It’s important to understand what problems can occur, and how to repair them, said Riegers brother, Matt Rieberg, a product manager for Energizers.
You can contact the Energizing Inc. consumer affairs team for assistance at 866-488-3100.
You can also submit a complaint online.
Find the Consumer Products Safety Commission’s online complaint form.
This story has been corrected to show that the U,S.
Department of Justice is working on an enforcement action against the Electric Appliance Manufacturers Association.